Work
Public case studies. Some engagements are under NDA —request access to gated work.
One system from first click to funded account
2023–2025Established a shared design system and page architecture for Truist's public site and digital account opening, so every new experience starts from a common foundation.
Sr. Director, Acquisition Design · Truist
Designing the homepage around the top task
2023–2026Redesigned the truist.com homepage so that signing in — the most common reason people visit — is exposed on arrival, without giving up the brand or prospect experience.
Sr. Director, Acquisition Design · Truist
Rebuilding the account-opening funnel
2025Placeholder — outcome-first summary of the result in one sentence.
Sr. Director of Acquisition Design · Top-10 U.S. bank
Scaling an accessibility program
2024Placeholder — outcome-first summary of the result in one sentence.
Sr. Director of Acquisition Design · Top-10 U.S. bank
Building an AI automation team from zero
2022Placeholder — outcome-first summary of the result in one sentence.
Design leader · Bank of America